Grand Hotel Excelsior

The view from our room was outstanding. The room was spacious but in need of TLC in regards to furnishings. The breakfast was very good with a wide variety to choose from. The outside terrace was a lovely space to have breakfast. All of the staff were super helpful although some didn't dominate English well. Even then they were gracious and very pleasant. The pool area was also very pleasant with a great view as well. The fact that they had a shuttle to Amalfi was a wonderful addition to our stay since they are quite a distance from the centre due to all the lovely curvy roads from the top down into town,

Being 2km from Amalfi, we loved the peaceful atmosphere. A free shuttle took us to the private beach or into Amalfi as many times as we needed. There was a lift in the rock, down to the beach. Staff were so very helpful. We tipped at the end. I loved our balcony & the view was amazing. Highly recommended!

Really loved this hotel. Our room was recently refurbished, airy, bright and very comfortable. Stunning view from our balcony. What we really appreciated was the overall quality of services in the hotel. The restaurant was surprisingly good for a hotel and the views from the restaurant terrace were simply spectacular. Staff were very attentive and efficient. Pool area was spacious and we never had a problem getting a sun lounger. The hotel is located above Amalfi but we found the hotel shuttle worked very well.

The view was beautiful and the hotel was very clean. The staff was really kind. The shuttle bus worked very well.

All the staff were very friendly and helpful from the time we arrived. Reception staff were all welcoming. Francisco explained all we needed to know and took us to our rooms. There are regular shuttle vans that take guests to and from the Amalfi town. Before we arrived, the hotel sent a message with instructions on how to book the shuttle. Very straightforward. Just a tip to add your email address on the booking site to get confirmation that you booked the shuttle to avoid confusion with other guests. We had 2 rooms which are both clean and have cool air conditioning. The balcony overlooking the sea is such a lovely view. There is a tablet that controls the TV and where you can get all the info you need for the hotel. Rooms were cleaned everyday. Breakfast food and drinks were good with different options to choose from. The restaurant is located on the 2nd floor with a view of the sea and mountain side. Dinner was also great and prices were reasonable and comparable to restaurants in town. We think they're even better than most restaurants in town. Staff in the restaurant were all lovely and friendly. We didn't eat lunch here so can't comment on lunch experience. The pool is located on the ground floor. We only spent one day for a few hours in the pool area because we liked to go to the beach more. There are regular shuttles to take you down the beach. Then there are 2 lifts to take guests down to the beach level. The beach is exclusive to the hotel guests. Sun loungers are always available. There is a lido where they serve food and drinks. It's a pebble beach which may hurt the feet when going in and out of the water. All the staff at the beach are all nice and helpful. Bring a mosquito repellent. You'll need it in Amalfi in general. We had a great time in Amalfi and the hotel is great.